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Administrator & Client Relations Officer at FOAK Business Solutions Limited

FOAK Business Solutions Limited – Our client, Cardinal Torch Company Limited, an agro commodity trading company is recruiting to fill the position below:

Job Title: Administrator & Client Relations Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities

  • Point of contact between management and operations team.
  • Maybe the first point of contact for suppliers and customers.
  • Responsible for handling bank interactions/correspondence with respect to submission or retrieval of documents or information.
  • Liaise with the operations team – agricultural scientists, field operations, and logistics officers on their daily activities and provide support where necessary.
  • Work closely with the operations team to ensure that all tasks are completed to schedule and in compliance with relevant legislation.
  • Keeping up to date with policies, health and safety, and tax laws.
  • Knowledgeable of scheduled trips of the operations team to ascertain current locations/tasks at every point in time.
  • Maintenance, renewal, and sharing of company registration and regulatory records when required.
  • May be required to use tailormade agricultural business software.
  • Maintenance and renewal of company assets such as vehicle documentation.
  • Maintain information database for Cardinal Torch and clients, keeping them accurate and storing them effectively.
  • Arrange and coordinate meetings for the management team/board of directors.
  • Completing legislative and management records.
  • Providing general company information to clients or third parties when required.
  • Receive and record invoices and send them out to the finance department.
  • Arranging quotations for costing, ordering/buying, hiring, and maintaining farm machinery and equipment.
  • General administrative duties including telephone work, writing letters and emails; and maintaining manual and computer filing systems.
  • Responsible for basic Human Resource functions.
  • Attend to inquiries and solve the basic queries of Cardinal Torch’s customers. For this, the front desk personnel should have some basic knowledge about the companys products and services.
  • Provide a helpdesk service logging customer calls/emails for complaints and resolution.
  • Responsible for engaging with foreign clients on requests and appropriate follow-ups for closeout.
  • Ad hoc: Attend to all tasks/responsibilities as directed by line manager or requested by management/board of directors.

Requirements

  • Minimum of three (3) years experience in a related field.
  • Appropriate tertiary education – Bachelor’s degree at the minimum requirement.
  • Advanced computer literacy. Proficiency with Microsoft Office – Word, Excel & PowerPoint.
  • Exceptional phone etiquette.

Skills:

  • Knowledge and experience in organizational effectiveness and relationship management.
  • Excellent verbal and written communication skills. Must be an excellent communicator to produce well-written reports and communicating results to a wide range of shareholders.
  • Thorough and pay attention to details.
  • Customer /client focus as well as Professionalism.
  • Records management.
  • Time management skills.
  • Ability to work on your own and work well with others.

Application Closing Date: 24th September, 2021.

How to Apply
Interested and qualified candidates should forward their Cover Letters & Updated CV to: foakrecruitment@gmail.com using “Administrative & Client Relations Officer” as the subject of the mail.

Note: Only applicants who meet the requirements will be contacted.

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