Looking for Air Peace Recruitment Form 2021/2022? Want to apply for the latest recruitment at Air Peace? If yes is your answer then you are at the right page. Kindly read through this post to get the full and legit info, requirements and how to apply for Air Peace Recruitment.
Applications are currently invited from suitably qualified applicants for the ongoing Air Peace Recruitment 2021/2022. This page is guide to all interested applicants that wish to apply for the recruitment. What are you waiting for? Kindly read this article and use the link here to start your application.
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Air Peace Recruitment have been trending for some time now in Nigeria. Applicants are yearning for legit information on this recruitment. On that note, we have prepared this post for you.
See here to know the requirements, eligibility criteria, how to apply and other necessary information that will help you apply for this job vacancy at Air Peace Limited.
About Air Peace Limited
At Air Peace, we continuously strive for excellence in all we do. Through our people we are able to attain higher heights because their unique strengths and experiences help us turn challenges into opportunities. We employ the best talent and provide a great opportunity and environment for them to display their best skills in a service driven environment.
We are recruiting to fill the position below:
Job Title: Passenger Service Executive
Job Summary: Coordinates the delivery of excellent customer Service while handling passenger reservations, check-in, boarding, reconciliation, etc.
Key Accountability and Responsibilities
- Providing a frontline point of presence for passenger enquiries in a friendly manner.
- Assist passengers with fare quotes, reservations, revalidations, rebooking and upgrades.
- Ensuring all tickets are issued correctly and according to IATA regulations.
- Reconciling cash uplift with ticket sales. Block group seats for series and ad hoc group as at when required.
- Issuing excess baggage receipts for excess luggage payments and receipts for no shows, date change.
- Perform random control of passenger’s tickets.
- Process baggage and passengers in line with APL’s standards with enthusiasm
- Ensuring that baggage irregularities are followed through to resolution.
- Ensuring that revenue is maximized from excess baggage
- Ensuring special passengers: Passengers with reduced mobility, unaccompanied minors and group passengers are properly documented in the PNR. Assist with transit/transfer passengers
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- Develop excellent working relationships with all stakeholders
- Internal: Call Centre, Station Manager, Sales support, IT Support, Revenue Accounting / Management
- External: Travel agents, Other Airlines, IT technicians, Company’s bank staff
- Highest level of Customer satisfaction at all times in line with company’s set standard
- Execution of all APL ticketing standards and policies
- Meet all ticketing targets given quarterly.
Competencies and Requirements
- High level of personal credibility
- Good customer relation skill
- Good understanding of Airline products and services
- Compliance with company procedures
- Coping under pressure
- University Degree in social science or similar field. Ability to speak French is a must.
- 3 years’ experience
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information,
- Maintains communication equipment by reporting problems.
- Maintains and improves quality of results by adhering to standards and guidelines; recommending improved procedures.
- Accomplishes sales and organization mission by completing assigned call centre tasks
- Respond to enquiries from passengers regarding reservation on the phone.
- Resolve all queries arising from reservation issues.
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How to Apply for Air Peace Recruitment Form 2021
Interested applicant should simply Click Here To Apply. Select the position you would want to apply for.
To get frequent update about the ongoing Air Peace Recruitment Form 2021 should check back on this website. We shall not fail to update this post when there is an information.