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Service Fulfillment Engineer at ipNX

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: Service Fulfillment Engineer

Location: Lagos
Employment Type: Full-time

Job Description

  • Efficiently work towards the improvement of the SLA s with customers by reducing the MTTR which also translates to improve service to customer

Educational Qualifications & Functional Skills

  • Academic: B.Eng in Computer Engineering, B.Eng Electrical Electronics or any IT related degree. (2.2 / Upper Credit Minimum)
  • Professional: CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)

Work Experience:

  • At least 2 years in telecommunications industry.

Functional Skills:

  • Customer centric and stakeholders’ management.
  • Good LAN/WAN network design and implementation skills.
  • Ability to solve compl ex problems in the shortest available time using honed analytical skills
  • Good interpersonal skills with customers, vendors and members of team.
  • Design and analytical troubleshooting of LAN, WAN network and Internet data architecture with good knowledge of routing protocols (EIGRP, BGP, OSPF, RIP etc)
  • Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN).
  • Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
  • Understanding of the base station power supply (dc and ac) architecture and interconnectivity of relevant powerdevices/components.
  • A hands on experience wit h the following is a must: IP Routing, MPLS, QOS, VPN , DMVPN
  • Knowledge and experience with network security (IPSec Firewalls) is desirable
  • A hand on experience with OSPF and BGP is desirable.
  • Experience with Wireless Point to Point and Point to Multipoin t technologies is desirable
  • Must be able to follow multiple simultaneous projects to completion with minimal supervision.
  • Experience with leading inter departmental negotiations, consensus building to reach common technical solutions.
  • Strong telecommunications transmission skills (both Optical and wireless) wireless), IP design skills, in depth knowledge of IP Network Troubleshooting.
  • Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and externa l organizations.
  • Hardworking and Tenacious.
  • Performance driven.
  • Sharp analytical and logical reasoning.
  • Work effectively with own initiative and with minimal supervision and also as a part of a team.

Application Closing Date
14th November, 2021.

Method of Application
Interested and qualified candidates should send their Resume to: resumes@ipnxnigeria.net using the Job Title as the subject of the mail.

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