TEKPLUGIN Latest Job Vacancy is here. Interested and qualified applicants that wish to apply for this latest job offer can start applying. Kindly using the link on this post to apply.
TEKPLUGIN is the leading information and communication technology (ICT) company and software engineering company offering a full range of technology products, solutions and services. We provide solutions/system integration services focused on information system consulting and integration, and infrastructure services centered on outsourcing services (complete information system operation and management).
We are recruiting to fill the position below:
Job Title: Technical Support Officer
Employment Type: Full-time
Job Details: We are looking for technically skilled candidates with excellent interpersonal skills for this position. You will troubleshoot technical issues, provide timely customer feedback and support the roll-out of new software, among other duties.
Table of Contents
- Troubleshoot technical issues
- Attend in-person meetings with clients to analyze, troubleshoot and diagnose software problems
- Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
- support the roll-out of new software
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Follow up with clients to ensure problems are resolved.
- Test and evaluate new technologies
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Other duties as assigned by your supervisor.
- B.Sc. in Computer science
- 1-3 years’ experience as a Technical support personnel
- Expert knowledge in how operating systems and software works.
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Excellent communication skills.
- Ability to handle pressure and meet deadlines
- Attention to detail and problem-solving skills
- Excellent time management and organization
How to Apply
Having seen the requirements above, if you want to apply for this TEKPLUGIN Latest Job Vacancy, then kingly Click here to apply online.
Application Deadline: 18th February, 2021
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